Front Desk Receptionist

Purpose	The front desk receptionist has overall responsibility for answering the main switchboard, performs clerical work, record keeping or other assignments as needed. Key Responsibilities include, willingness to support Red Cross Mission, answer incoming telephone calls and take messages, perform clerical assignments, file as needed, backup coworkers as needed, be familiar with and adhere to all organizational policies and procedures, and other duties as assigned.
Key Responsibilities	Willingness to support Red Cross Mission Answer incoming telephone calls and take messages Perform clerical assignments when needed File as needed Backup coworkers as needed Be familiar with and adhere to all organizational policies and procedures Other duties as assigned
Relationships	Reports to Volunteer Recruiter
Qualifications	Good telephone skills Excellent communication skills Must be organized Ability to attend to details Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to writer routine reports and correspondence Ability to speak effectively before groups of customers or employees of the organization Typing and data entry skills useful
Training	Orientation to American Red Cross On job training
Appointed by	Volunteer Support Services Department
Reports to or Partners with	Volunteer Recruiter
Length of Appointment
Time Commitment
Development Opportunities	Be a valued team member of a Red Cross service that provides support to the volunteer program of the Southeastern Pennsylvania Chapter.