Purpose |
The Staff Aide – General serves as a receptionist, performs clerical work, record keeping, and other office assignments in the Financial Development Department. |
Key Responsibilities |
- Willingness to support Red Cross Mission
- Answer incoming telephone calls
- Take messages
- Refers callers to appropriate Red Cross numbers
- File as needed
- Data entry as needed
- Provide backup coverage as needed
- Be familiar with and adhere to all organizational policies and procedures
- Other duties as assigned
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Relationships |
Reports to Department Supervisor |
Qualifications |
- Good telephone skills
- Good organizational skills
- Ability to attend to details
- Good people skills
- Experience in business environment
- Strong computer proficiency required including knowledge of MS Office
- Must be a team player and demonstrate the ability to work in a volunteer environment
- Ability to write routine reports and correspondence
- Type and/or data entry skills useful
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Training |
- Orientation to American Red Cross
- On job training
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Appointed by |
Volunteer Support Services Staff |
Reports to or Partners with |
Department Supervisor |
Length of Appointment |
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Time Commitment |
|
Development
Opportunities |
- Be a valued team member of a Red Cross service that provides clerical support to the volunteer program of the Southeastern Pennsylvania Chapter.
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