ES Newsletter

Client Assistance Card Audit Time

Help us improve our service to clients

The SEPA Chapter of the American Red Cross started using Client Assistance Cards (CACs) several years ago. CACs are a highly successful, web-enabled tool that allows chapters and disaster relief operations to quickly provide clients with financial assistance by issuing them a card that functions like a debit card. Clients may use a CAC to purchase the items they are entitled to, such as clothing, shoes, groceries and medications.

At least two times per year, SEPA Chapter conducts an audit and we reconcile with all of the volunteers and employees that have been issued CACs. This audit encourages adherence to policies and procedures that we have in place, while promoting efficiency and effectiveness of service delivery. It also ensures the reliability of accounting information, provides good stewardship of donations and helps us to comply with applicable laws and regulations.

All volunteers who have been issued CACs are strongly requested to attend their Disaster Action Team meeting in the month of January 2007 so your Staff Liaison may complete this very important function of our CAC program.

Should you have questions or concerns regarding the CAC audit/reconciliation, please contact your Staff Liaison.

 

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